play exchange

play exchange App support

Contact
+91 9174169237

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To set this up, first, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're experiencing issues logging in, try using the same active number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This should allow you to play the app smoothly after the update.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

The app allows withdrawals of a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming and not for bonus amounts collected. This means you can withdraw the money you've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within a relatively short timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay can cause inconvenience, despite the overall efficiency of the app's operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their customer care centre for assistance.

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